Accessibility known issues


The content listed below is non-accessible for the following reasons.

Non compliance with the accessibility regulations

Issues with navigation and operability

  • Not all content can be navigated by keyboard (WCAG 2.1.1)
    We’re working with our developers to implement a fix for this over the coming months.
  • Focus states are not always clear when using a keyboard to move through site (WCAG 2.1 2.4.7)
    We’re working with our developers to implement a fix for this over the coming months.
  • Some of our search inputs aren’t labelled appropriately, which may make them harder for accessibility tools to understand (WCAG 2.1 3.3.2)
    We are working to ensure that every input has appropriate labelling.
  • There is inconsistency on our sites around the use of ARIA tags and HTML5 labels to help accessibility tools navigate our pages (WCAG 2.1 1.3.1)
    We are working with our developers to ensure that these are implemented correctly on our site.

Issues with text, including hyperlinks, descriptions, labels, web pages

  • Some link text doesn’t make sense when read on its own (for example, ‘click here’) (WCAG 2.1 2.4.4 and 2.4.9)
  • There are colour contrast issues with some of the text found across the platform (WCAG 2.1 1.4.3)
    We are working with our developers to consider colour options that will provide greater contrast and will implement changes in the coming months.
  • Link text is not always identified in in ways other than colour (WCAG 2.1 1.4.1)
    We are working with our developers to consider link style options that will provide greater clarity and will implement changes in the coming months.
  • Some areas of text (footers and some forms/inputs) do not zoom appropriately (WCAG 2.1 1.4.4)
    We are working with our developers to ensure that these are implemented correctly on our site.